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URGENT: SDL Trados Studio 2014 SP2 doesn't open and gets stuck
Thread poster: Paolo Troiani
Paolo Troiani Italy Local time: 00:26 Member (2010) English to Italian + ...
Aug 1, 2017
Hello,
All of sudden, SDL Trados Studio 2014 SP2 doesn't open and gets stuck. The interface is not even opening, totally blank. I have a 20K pending project and of course, due tomorrow. Any quick help?
Thanks
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Lianne van de Ven United States Local time: 19:26 Member (2008) English to Dutch + ...
Reboot/reset
Aug 1, 2017
Hi Paolo,
Assuming you have rebooted your system, and that didn't help, I think I would try a reset of Studio. Some file must have gotten corrupted. By renaming these files, Studio will create new/default ones: https://gateway.sdl.com/articles/SolutionArticles/000001417
Make sure you know where you save your projects and other files (such as tm's... See more
Hi Paolo,
Assuming you have rebooted your system, and that didn't help, I think I would try a reset of Studio. Some file must have gotten corrupted. By renaming these files, Studio will create new/default ones: https://gateway.sdl.com/articles/SolutionArticles/000001417
Make sure you know where you save your projects and other files (such as tm's), because after the reset, Studio won't show any projects. You will have to open them by navigating to their location.
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Paolo Troiani Italy Local time: 00:26 Member (2010) English to Italian + ...
TOPIC STARTER
Now it goes for the first time set up wizard, and then it gets stuck again
Aug 1, 2017
Thanks for your reply Lianne,
I followed those suggestions and renamed those folders. Unfortunately still no solutions. This time it starts the first time set up wizard, and then the same thing happens: blank screen and studio gets stuck.
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Lianne van de Ven United States Local time: 19:26 Member (2008) English to Dutch + ...
More suggestions
Aug 1, 2017
Hi Paolo,
Sorry to hear that didn't work. Just know that you can rename the old folders back and delete the newly created ones if you want.
I recently had to solve issues with Studio and the steps that were suggested and I ... See more
Hi Paolo,
Sorry to hear that didn't work. Just know that you can rename the old folders back and delete the newly created ones if you want.
So maybe you get your files renamed back and try a repair of Studio? I am not an expert on this but my issues had to do with my profile and were resolved. I started with a reset version and followed specific steps to install my plugins again. ▲ Collapse
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