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Error message when opening an IDML file in SDL Trados Studio 2014 SP2
Thread poster: Tamara Treubel
Tamara Treubel
Tamara Treubel
Local time: 10:18
Spanish to German
Jan 5, 2017

Hi,

Using SDL Trados Studio 2014 SP2 - 11.2.4435.12, I get the following error message when trying to create a new project and to add an IDML file in the Project Files window:

"The selected IDML file was created by an unsupported version of Adobe InDesign and will not be processed."

I have already tried to apply the workflow described in the article KB #5245 ... See more
Hi,

Using SDL Trados Studio 2014 SP2 - 11.2.4435.12, I get the following error message when trying to create a new project and to add an IDML file in the Project Files window:

"The selected IDML file was created by an unsupported version of Adobe InDesign and will not be processed."

I have already tried to apply the workflow described in the article KB #5245 on the SDL website (http://producthelp.sdl.com/kb/Articles/5245.html), unfortunately without success.
When right-clicking on the IDML file in the Project Files window and changing the file usage to Translatable, I still get the following error message:

“The file usage of 1 of the 1 selected files was not changed to translatable, because no matching file type could be found. You have to add a suitable file type via Project Settings. ”

Can anybody help?

Thanks a lot!

Tamara ▲ Collapse
 
Jesse Good
Jesse Good
Japan
Local time: 17:18
Japanese to English
Try creating a new project Jan 6, 2017

When selecting "Process unsupported file versions", are you sure you did it in the settings for the current project?
Try following the steps under "When creating a project" for article http://producthelp.sdl.com/kb/Articles/5245.html.
Also, double check the settings "sticks" by resetting Trados Studio and checking the setting again, as if you hit the wrong button the settings... See more
When selecting "Process unsupported file versions", are you sure you did it in the settings for the current project?
Try following the steps under "When creating a project" for article http://producthelp.sdl.com/kb/Articles/5245.html.
Also, double check the settings "sticks" by resetting Trados Studio and checking the setting again, as if you hit the wrong button the settings will not be reflected. ▲ Collapse


Maher Souilah
 
Tamara Treubel
Tamara Treubel
Local time: 10:18
Spanish to German
TOPIC STARTER
Great, it worked! Jan 6, 2017

Hi Jesse,

Thanks a lot for your help!
I selected "Process unsupported file versions" in the general Project Settings window, but not for the current project. Only now did I realize that, while generating the new project, you have to tick this option in the Project Files window under "File Types" as well.
Now it worked!

Thanks,
Tamara
 
Frits Ens
Frits Ens
Netherlands
Local time: 10:18
Member (2006)
English to Dutch
+ ...
same problem, same message Sep 24, 2018

however, ticking the box "Process unsupported file versions" didn't work for me.
any other suggestinos?
 


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Error message when opening an IDML file in SDL Trados Studio 2014 SP2







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