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server RESPONSE TIMES!!!!
Postavljač teme: Mpoma
Mpoma
Mpoma  Identity Verified
Ujedinjeno Kraljevstvo
Local time: 07:22
francuski na engleski
Mar 31

Hello Proz.

I'm in the UK. For about 2 months now your servers have been responding more and more slowly, at least in this location.

At times this makes it extremely painful and annoying to use your site. It happens at all hours of the day. It is erratic and intermittent. But you've definitely changed something and need to correct it.

My STRONG suspicion is that you have switched to a really pathetically substandard (because cheap) ISP for this website. At
... See more
Hello Proz.

I'm in the UK. For about 2 months now your servers have been responding more and more slowly, at least in this location.

At times this makes it extremely painful and annoying to use your site. It happens at all hours of the day. It is erratic and intermittent. But you've definitely changed something and need to correct it.

My STRONG suspicion is that you have switched to a really pathetically substandard (because cheap) ISP for this website. At least for the Europe area.

Please do something about it ASAP. As a professional website you should be monitoring response times. Not from your ISP's "control panel" or whatever, but simply by using multiple computers in multiple geographical areas and determining the reality of trying to use your site for users.
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Maria Teresa Borges de Almeida
Baran Keki
Zea_Mays
Helena Chavarria
Ying-Ju Fang
Gjorgji Apostolovski
Lingua 5B
 
Zea_Mays
Zea_Mays  Identity Verified
Italija
Local time: 08:22
Član (2009)
engleski na njemački
+ ...
Cloudflare Mar 31

A few weeks ago I wrote here on the forums that Cloudflare could be one of the sources of this site's many problems.
Now - surprise surprise - Cloudlfare seems to be ProZ's ISP.
Based on a whois search, their registrar is GoDaddy https://whois.domaintools.com/proz.com,
and based on their IP (172.66.40.225) the ISP is Clou
... See more
A few weeks ago I wrote here on the forums that Cloudflare could be one of the sources of this site's many problems.
Now - surprise surprise - Cloudlfare seems to be ProZ's ISP.
Based on a whois search, their registrar is GoDaddy https://whois.domaintools.com/proz.com,
and based on their IP (172.66.40.225) the ISP is Cloudflare: https://www.whatismyisp.com/ip/172.66.40.225
Note what it reads right of the IP: "172.66.40.225 - 286 other sites hosted on this server "
(Reverse IP lookup confirms it's proz.com: https://reverseip.domaintools.com/search/?q=proz.com&_gl=1*eiqmgo*_ga*OTc1NTU3ODYxLjE3NDM0NTE4MjM.*_ga_RPLVMKCB3Y*MTc0MzQ1MTgyMi4xLjEuMTc0MzQ1MTgzNi40Ni4wLjA.)

Ping test: https://who.is/tools/proz.com (sometimes it returns among others compute-1.amazonaws.com addresses as traceroute.)



[Bearbeitet am 2025-03-31 20:34 GMT]
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Philip Lees
Sebastian Witte
expressisverbis
 
Jennifer Levey
Jennifer Levey  Identity Verified
Čile
Local time: 03:22
španjolski na engleski
+ ...
Cloudflare raising Error 524 Apr 1

Zea_Mays wrote:
A few weeks ago I wrote here on the forums that Cloudflare could be one of the sources of this site's many problems.
Now - surprise surprise - Cloudlfare seems to be ProZ's ISP.


Cloudflare is clearly an intermediary in the chain linking Proz.com server(s) to our browsers. But if the Error 524 messages I've been seeing recently are anything to go by, the root cause of the slow response is the host webserver (under the responsibility of Proz.com and/or the site's ISP), not Cloudflare.

Here's the content of a 524 message I got just a few minutes ago:

Cloudflare reported:
A timeout occurred Error code 524
Visit cloudflare.com for more information.
2025-03-31 23:26:46 UTC

You - Browser - Working
Santiago - Cloudflare - Working
www.proz.com - Host - Error

What happened?
The origin web server timed out responding to this request.

The connection to the origin web server was made, but the origin web server timed out before responding. The likely cause is an overloaded background task, database or application, stressing the resources on your web server. To resolve, please work with your hosting provider or web development team to free up resources for your database or overloaded application.

Communication problems between the host server(s) and Cloudflare are quite likely behind the apparent paranoia that keeps demanding proof that we're human beings.

JL


Philip Lees
ibz
Zea_Mays
Maria Teresa Borges de Almeida
expressisverbis
Christel Zipfel
Aurélien ARPAZ
 
Philip Lees
Philip Lees  Identity Verified
Grčka
Local time: 09:22
grčki na engleski
Self destruct Apr 1

I just got the 524 cloudflare timeout error when trying to visit the discussion page for today's poll, which - ironically - asks: How familiar are you with the new ProZ.com site?

I am also irked by being asked repeatedly to confirm that I'm a human being when I'm signing into the site using my ProZ account.

I think somebody at ProZ must have accidentally pressed the "Self-destruct" button.

Additional note: this is my second^W third attempt to post this. The
... See more
I just got the 524 cloudflare timeout error when trying to visit the discussion page for today's poll, which - ironically - asks: How familiar are you with the new ProZ.com site?

I am also irked by being asked repeatedly to confirm that I'm a human being when I'm signing into the site using my ProZ account.

I think somebody at ProZ must have accidentally pressed the "Self-destruct" button.

Additional note: this is my second^W third attempt to post this. The first time I got the 524 error and my post was lost. This time, I'm keeping a copy.

This website is seriously broken.
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ibz
Lieven Malaise
Gjorgji Apostolovski
Zea_Mays
Maria Teresa Borges de Almeida
expressisverbis
Jennifer Levey
 
ibz
ibz  Identity Verified
Local time: 08:22
engleski na njemački
+ ...
A nuisance Apr 1

It's a disaster ... The site is so slow that it seems dead. And this has been going on for months. Made me laugh to see the poll about the new ProZ.com site. What should you vote if the site isn't even loading?

Maria Teresa Borges de Almeida
Zea_Mays
expressisverbis
Christel Zipfel
Maria Laura Curzi
David Jessop
Philip Lees
 
Lieven Malaise
Lieven Malaise
Belgija
Local time: 08:22
Član (2020)
francuski na nizozemski
+ ...
Rest assured Apr 1

Philip Lees wrote:
This website is seriously broken.


I'm sure "the teams" are working on it (* imagines dozens of people in a large office, heavily focused, making long hours *).


ibz
Maria Teresa Borges de Almeida
expressisverbis
Philip Lees
 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 07:22
Član (2007)
engleski na portugalski
+ ...
Maybe... Apr 1

... this is one of those things that should be left to AI to accomplish, or has it been the other way around?

fdd0d07a534a3a12af236d882a30d3ea


Maria Laura Curzi
 
David Jessop
David Jessop  Identity Verified
Španjolska
Član
španjolski na engleski
Worldwide Issue... Ridiculous! Can barely use the site. Apr 1

Mpoma wrote:

Hello Proz.

I'm in the UK. For about 2 months now your servers have been responding more and more slowly, at least in this location.

At times this makes it extremely painful and annoying to use your site. It happens at all hours of the day. It is erratic and intermittent. But you've definitely changed something and need to correct it.

My STRONG suspicion is that you have switched to a really pathetically substandard (because cheap) ISP for this website. At least for the Europe area.

Please do something about it ASAP. As a professional website you should be monitoring response times. Not from your ISP's "control panel" or whatever, but simply by using multiple computers in multiple geographical areas and determining the reality of trying to use your site for users.


I really cannot believe it. I thought it was due to the poor Internet in the developing country in Asia I am visiting. A page on ProZ takes 2-3 minutes to load at times or I get an error and it does not load at all. That is very sad for a website people rely on and are paying hundreds of dollars a year to use! Paying members should be compensated by extending our subscriptions for several months. This should be (have been!) fixed immediately!


Zea_Mays
Maria Teresa Borges de Almeida
expressisverbis
Helena Chavarria
Philip Lees
 
Zea_Mays
Zea_Mays  Identity Verified
Italija
Local time: 08:22
Član (2009)
engleski na njemački
+ ...
all needs to be done at least twice Apr 1

It's now weeks that, in order to get where you want, you have to do all things at least twice on this site: clicking on a link, reloading a page, clicking the back key, even posting a reply and liking. Sometimes, in order to return to the forums, the fastes way is clicking on the header menu instead of using the back key.
I've never seen such a disaster!


ibz
Maria Teresa Borges de Almeida
Christopher Catling
Maria Laura Curzi
David Jessop
Philip Lees
 
Zea_Mays
Zea_Mays  Identity Verified
Italija
Local time: 08:22
Član (2009)
engleski na njemački
+ ...
problem persisting since at least 2011 Apr 1

Just look here: https://www.proz.com/status/688


Status: Repaired
Time start: 18:00 16 Feb 2011 CET (GMT+1)
Time repaired: 18:00 17 Feb 2011 CET (GMT+1)

Some users have reported intermittent problems loading ProZ.com pages, with a browser error like "server not found". A related report indicated being able to access the site, but without any images or CSS styles (causing the page to lose its formatting). The problem was due to a configuration issue with ProZ.com's domain name service (DNS) provider. A fix was applied, and the problem corrected for some users.

Some users continued to report problems accessing the site. Site staff are continuing to work with ProZ.com's DNS provider to completely resolve the issue.


 
Mpoma
Mpoma  Identity Verified
Ujedinjeno Kraljevstvo
Local time: 07:22
francuski na engleski
POKRETAČ TEME
@Zea_Mays Apr 1

[quote]Zea_Mays wrote:

Just look here: https://www.proz.com/status/688


Status: Repaired
Time start: 18:00 16 Feb 2011 CET (GMT+1)
Time repaired: 18:00 17 Feb 2011 CET (GMT+1)


@Zea_Mays

This is vaguely interesting ... but SEVERELY off-topic.

There is a real problem NOW, in 2025, which has, according to my experience, in my geographical location, been getting worse over the past 2 months specifically. Other posters here seem to confirm this.

In order to identify the source of the problem, with a view to solving it, it is far preferable not to confuse the issue by mentioning stuff that happened, er, 14 years ago.

Please think instead about starting your own thread on this 2011 subject.


expressisverbis
Philip Lees
 
Jennifer Levey
Jennifer Levey  Identity Verified
Čile
Local time: 03:22
španjolski na engleski
+ ...
Variation on a well-known theme: Cloudflare Error 525 Apr 1

Cloudflare reported as follows:

SSL handshake failed Error code 525
Visit cloudflare.com for more information.
2025-04-01 11:52:19 UTC

You - Browser - Working
Santiago - Cloudflare - Working
www.proz.com - Host - Error

What happened?
Cloudflare is unable to establish an SSL connection to the origin server.

What can I do?
If you're a visitor of this website:
Please try again in a few minutes.

If you're the owner of this website:
It appears that the SSL configuration used is not compatible with Cloudflare. This could happen for a several reasons, including no shared cipher suites.


expressisverbis
Philip Lees
 
toasty
toasty  Identity Verified
Italija
Local time: 08:22
Član (2013)
talijanski na engleski
Me too Apr 1

Jumping on the bandwagon here to say I'm having the same infuriating issue, web pages are just loading...and loading...and loading. Feels like the dial-up days of the internet. Probably won't renew my membership if this keeps up!

Lingua 5B
expressisverbis
Maria Laura Curzi
Philip Lees
 
Lingua 5B
Lingua 5B  Identity Verified
Bosna i Hercegovina
Local time: 08:22
Član (2009)
engleski na hrvatski
+ ...
Same here Apr 1

I wanted to report the same issues here. However, it took about half a day to load this page with this discussion thread. Seems like I am paying a rent in a fully broken house. Where does our membership go, to use cheap freelance developers who don't know what they're doing, cheap domains or AI to maintain the house? Can somebody from ProZ provide a word or two on this, please?

ibz
Zea_Mays
expressisverbis
Christel Zipfel
Philip Lees
 
Christel Zipfel
Christel Zipfel  Identity Verified
Local time: 08:22
talijanski na njemački
+ ...
Furthermore... Apr 1

... forum pages have been completely cluttered lately and therefore are anyway illegible, even if by chance you could eventually see them... Anyone else noticed this?

 
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server RESPONSE TIMES!!!!






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